Video 3 — Story One: The Bank #aicustomerservice #rbc #bmo #scotiabank #cibc #tdbank
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YouTubeThe Massad Method
Video 3 — Story One: The Bank #aicustomerservice #rbc #bmo #scotiabank #cibc #tdbank
Title: My Bank Sent Me to the Call Center. So I Called the CEO. A 10-minute credit card change turned into a nightmare — until I escalated to the CEO. Suddenly my account manager fixed everything in one call. So why couldn't he do that the first time? He always could. He just wasn't required to care until someone with power made him. That's ...
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