When AI eliminates thousands of jobs, you probably shouldn't advise your former employees to use it for post-layoff help.

Claude isn't the most feature-rich AI chatbot, but it's well-designed and will appeal to anyone who prioritizes privacy.

After Microsoft’s Xbox layoffs, executive producer Matt Turnbull suggested using AI chatbots like ChatGPT for emotional ...

AI apps that record and transcribe virtual meetings sometimes outnumber the number of human participants. The trend is ...

Huawei denies claims of copying Alibaba's AI model as a whistleblower accuses the tech giant of systematic cloning.

The term “agent” or “agentic” has become so ubiquitous in the business world that it can now seem to mean everything or ...

The NWS lost almost 600 workers in February amid cuts spearheaded by Musk’s Department of Government Efficiency (DOGE) ...

Businesses adopting AI tools without proper planning are facing costly setbacks. Experts and research warn: AI needs human oversight.

Vague prompts lead to weak replies. To get better AI results, be clear, specific and give context. Refine the search and ...

Below, we highlight three promising frameworks that provide valuable guidance and resources for assessing AI chatbots in ...

Since then, organizations have been chasing the promise of AI and its ability to simulate human interactions with consumers across the customer journey with varying degrees of success. Communication ...