CESTAT Chennai sets aside service tax on individual villas and land development charges, ruling that neither taxable service ...

Cybersecurity and legal specialists warn that the massive breach could trigger litigation over customer compensation and frozen assets, while exposing vulnerabilities in cryptocurrency exchanges ...

Embedded insurance is reshaping how customers buy protection. But, from a legal standpoint, behind a seamless checkout, ...

Anthropic made three Claude Enterprise features generally available on October 28, 2026: smart reports that analyze what ...

Software developers and technical professionals see agentic AI as the biggest change in how companies engage customers in the ...

What you will get from this articleOn October 1, 2026, the provisions for customer harassment (hereinafter referred to as ...

A survey of 250 Azizi mobile banking users in six Afghan cities found that efficiency, privacy and security, Sharia ...

Every customer service interaction is an unedited account of what customers are feeling, in their own words. A company can ...

Hello, this is Iwao.Today is a slightly longer session. And in the second half, I will provide templates for messages you can ...

A cross-sectional survey of 409 community-pharmacy customers in Da Nang, Vietnam, found that communication and responsiveness ...

Traditional customer surveys, endless feedback requests, and Net Promoter Scores (NPS) are failing both consumers and brands.

The company said the three data sets together give a clearer picture of the product it actually sells than any single ...