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AT&T knows telecoms don’t have the best reputation. New outage guarantee aims to fix that
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to outages and still paying for it. Dallas-based telecom giant AT&T has heard the complaints and is launching a bill credit guarantee to stop customers for paying for service on days when they lose service for a significant amount of time.
AT&T introduces new guarantee to refund costs for outages
Aiming to provide a new customer experience, AT&T introduced its AT&T Guarantee, which states that if a customer loses their phone service for more than an hour, the company will refund the cost of a day’s service.
AT&T now guaranteeing refunds for loss of service
AT&T announced it will be the first phone carrier to provide customers with a full-day refund if they lose service. Announced Tuesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber connectivity for 20 minutes,
3d
Chinese hack of US telecoms compromised more firms than previously known, WSJ says
A Chinese hack compromised even more U.S. telecoms than previously known, including Charter Communications , Consolidated ...
Channels TV
10h
Telecoms Tariffs To Be Increased Soon But Not By 100% – Minister
He said the Nigerian Communications Commission (NCC) would come up with modalities for tariff adjustment in the telecoms industry.
Nigerian Tribune
2d
NATCOMS threatens to sue telecoms operators over tariff hike plans
A telecoms subscribers group, the National Association of Telecommunications Subscribers (NATCOMS), has said it is ...
2d
on MSN
Finland's Elisa says its Baltic Sea telecoms cables have been repaired
Finland's Elisa said on Monday that it had finished the repair of its two undersea telecommunications cables that were ...
12d
9th telecoms firm hit by China cyber espionage, White House says
As more is learned about the Salt Typhoon breach that it attributed to China, officials are laying the blame on companies ...
12d
on MSN
A 9th telecoms firm has been hit by a massive Chinese espionage campaign, the White House says
(AP Photo/Kiichiro Sato, File) WASHINGTON (AP) — A ninth U.S.
telecoms
firm has been confirmed to have been hacked as part ...
3d
on MSN
Chinese hackers breached more telecoms than known previously: report (update)
Chinese hackers breached multiple US telecoms, exploiting network vulnerabilities from companies like Fortinet and Cisco.
New York Post
12d
Ninth American telecoms firm hit by a massive espionage campaign that gave Chinese officials access to private texts, phone calls
WASHINGTON (AP) — A ninth U.S.
telecoms
firm has been confirmed to have been hacked as part of a sprawling Chinese espionage campaign that gave officials in Beijing access to private texts and ...
LEADERSHIP Newspaper
2d
Telecoms Sector Faces Grim Outlook, Operator Warns
The Nigerian telecommunications industry faces a critical crossroads, as the CEO of 9mobile, Obafemi Banigbe, has issued a ...
2d
Two Baltic Sea telecoms cables repaired after suspected sabotage
Russia has been blamed for targeting vital infrastructure in the Baltic Sea as part of a hybrid war against the West. Read ...
Vanguard
17h
Businessman asks court to nullify acquistion of 9Mobile by LH Telecoms
By Henry Ojelu A businessman, Abubakar Isa has asked a Federal High Court in the Federal Capital Territory, FCT, Abuja, to ...
developingtelecoms.com
18h
Telecoms in 2025: balancing efficiencies today with investment for tomorrow
As we move into 2025, market analysts are advising telcos to should channel their investments in Gen AI more towards ...
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