From self-serve milk to more free refills, Starbucks has been making multiple policy changes under CEO Brian Niccol.

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Starbucks said it plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to employees, ...

Starbucks said it expects to eliminate jobs, without affecting in-store teams, as part of its broader effort to operate more ...

Starbucks said Friday it plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to ...

Starbucks CEO Brian Niccol's promise of a welcoming 'third space' is contradicted by a new policy cutting off free bathroom ...

Starbucks announced the company would reverse its "open door" policy, limiting the use of its premises to paying customers ...

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...

Starbucks' new purchase-required policy reverses the open door rule put in place after a store called police on Black men ...

Almost five years after the start of the pandemic, there are still a lot of empty storefronts to be found in downtown. A ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...