Individual policyholders and consumer advocates object to the black box nature of AI claims denials and coverage decisions.

A few days ago I watched software read a phone photo of a paper work order: no text layer, no form fields, just pixels. The software found the boxes. It read “Name,” “Phone,” “Pick up from” and put ...

Travelers, Beazley and Coalition are among the companies addressing a surge in cyber risk targeting small and medium-sized enterprises.

Insights from Meet the Insurtech Leaders series on what is the biggest opportunity for insurtechs over the next six months.

AI, data and know-how can make insurers more resilient to climate losses, writes Mike Gulla, co-founder and CEO of Adaptive ...

As AI becomes more operational, there are questions coming up like which models make sense, what it should cost and when ...

According to JD Power, personal insurance shopping may trend upward as consumers become more familiar with AI agents.

Adaptive Insurance is finding an opportunity to sell parametric coverage to individuals who discover the offering through ...

Agentic shopping is making insurance more price competitive. But this trend also brings new opportunities, such as AI driving consumer interest in traditionally commercial products.

In the November 3 general election, voters in California, Georgia, Kansas and Oklahoma will choose among candidates who serve ...

Nearly half of policyholders would choose a 60-second AI claim payout over waiting on a human, though 61% still want human ...

Data, when loosely spread across an organization, requires standards and guidance, according to executives from The Hartford, ...