They claim repair requests are dragging on for weeks, appointments are canceled at the last minute, and they're left without ...

Winder notes that Amazon has used this strategy effectively for several years, and so has Target. He also points out that ...

Sami Allen is the managing editor at Forbes Home, with over seven years of experience in the home space and 10 years of editing experience. Kristin is a lead editor at Forbes Home and has nearly a ...