Designed to autonomously resolve help desk tickets, Risotto has raised $10 million in seed funding in a round led by Bonfire Ventures.

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

From chat to email, SparrowDesk’s AI agents now deliver context-aware, branded responses and seamless handoffs to human ...

PAGADIAN CITY, ZAMBOANGA DEL SUR, Philippines — At least 18 people, among them a 6-month-old baby, died while more than 300 others were rescued when a passenger ferry bound for Jolo, Sulu, sank in the ...

The bank's AI-based virtual assistant, which began development 10 years ago, is now used by 42 million customers and more than 200,000 employees. It does everything from sending wire transfers to ...

The city is experiencing colder temperatures this week than any sustained period in the last eight years, Mayor Zohran Mamdani said Sunday.

Will someone win $209 million Powerball Wednesday, Jan. 21? A Publix store in Florida recently sold a quick pick ticket worth ...

While GOP lawmakers accused the Austin Democrat of overstating his role in passing a statewide cap on insulin copays, his ...

Trump blamed Democrats for causing “tremendous price increases” by fueling inflation during the pandemic. And he declared ...

Welcome to the online version of From the Politics Desk, a newsletter that brings you the NBC News Politics team’s latest reporting and analysis from the White House, Capitol Hill and the campaign tra ...

Life's chaos and stress can sometimes get on our nerves and make us feel overwhelmed. But you don't need grand gestures to ...