AI phone robo calls are so realistic that it's hard to tell if they are human or not. The Watchdog shows you three words that ...

EcoShield Pest Solutions celebrated its first Customer Service Appreciation Week with a week of recognition, connection, and ...

Explore workplace dynamics through a surprising phone call incident that highlights accountability and customer service.

A Texas woman says she spent months trying to get a $4,000 West Elm couch delivered after the original arrived damaged. When ...

Photo Credit: iStock One customer said that after an Uber Eats order never arrived, a follow-up with the company's support ...

An effort to fix a hotel bill illustrates why New York City is now trying to crack down on A.I. chatbot-powered customer ...

Mobile customer onboarding for field agents, DSAs and branch staff: capture, data extraction, face match and Aadhaar masking ...

South Korean mobile coupon issuer Giftiel, part of Lotte Group, has suffered a hacking incident that exposed customer personal data. Operator ...

Giftiel, a Lotte Group affiliate's mobile voucher service, said hackers leaked customer names, phone numbers and refund account numbers.

The District Consumer Disputes Redressal Commission, South II, Delhi, comprising President Monika Aggarwal Srivastava and ...

From October 1, 2026, measures against customer harassment have become mandatory for all business owners.Companies are ...

When filming a PR video at a store during business hours, there are times when you want to prioritize customer service over ...