Individual policyholders and consumer advocates object to the black box nature of AI claims denials and coverage decisions.

Insights from Meet the Insurtech Leaders series on what is the biggest opportunity for insurtechs over the next six months.

AI, data and know-how can make insurers more resilient to climate losses, writes Mike Gulla, co-founder and CEO of Adaptive ...

Adaptive Insurance is finding an opportunity to sell parametric coverage to individuals who discover the offering through ...

According to JD Power, personal insurance shopping may trend upward as consumers become more familiar with AI agents.

As AI becomes more operational, there are questions coming up like which models make sense, what it should cost and when ...

Nearly half of policyholders would choose a 60-second AI claim payout over waiting on a human, though 61% still want human ...

In the November 3 general election, voters in California, Georgia, Kansas and Oklahoma will choose among candidates who serve ...

About 55% of carriers report they selectively measure returns to evaluate AI investments and to determine the benefits of AI ...

Agentic shopping is making insurance more price competitive. But this trend also brings new opportunities, such as AI driving consumer interest in traditionally commercial products.

Data, when loosely spread across an organization, requires standards and guidance, according to executives from The Hartford, ...

The opportunity is to make AI part of the organization's shared knowledge, writes Jim Girard, vice president of engineering ...