The University of Arkansas recently was reminded exactly how much we all rely on electrical power and Internet connectivity. The University experienced a power outage campus-wide last week for several ...

Southern Trust Insurance Company, a regional insurance company that does business in Georgia, Tennessee, and South Carolina, successfully replaced its two legacy core processing systems for policy and ...

A recent study shows that cloud-based applications are making their way into all types of businesses. Even those businesses that claim to be non-believers in the technology are often recipients of the ...

Thunderhead, a provider of enterprise solutions for customer communications management, has stated that their Thunderhead NOW platform will be helping the Worksite and Individual Solutions Division of ...

Orange (News - Alert) Business Services - Trading Solutions, a provider of convergent voice and electronic trading infrastructure and services for the trading communities, has formed partnership with ...

If you don’t have your smartphone with you when you’re reading an e-book on Kindle Fire, but still want to send text messages or make a call, you don’t have to worry. The Kindle Fire, a mini tablet ...

Interactive voice response (IVR) systems can cause a strong improvement in customer experience and contact center operating costs like few other customer-care technologies can. Speech-enabled IVRs ...

"The proliferation of mobile broadband and explosive growth of smart mobile devices are dramatically changing the way individuals can communicate, opening new opportunities in our industry," said ...

Smart grid technology offers many benefits to utilities and consumers alike, mostly found in energy efficiency on the electricity grid and in the energy users’ homes and offices. TMC CEO Rich Tehrani ...

Lockheed Martin (News - Alert) Space Systems Company (LMSSC) has selected Harris Corporations’ OS/COMET telemetry, tracking and command software to be deployed for the Orion Program’s Telemetry System ...

The digital customer experience business model, and operators’ ability to monetize it, is about to be transformed. Nokia’s (News - Alert) new Smart Plan Suite (SPS) is a cloud-native, 5G-ready ...

Telesoft, one of the trusted experts in the field of fixed and mobile telecom expense management software and services, announced the launch of the Telesoft 10.0 TEM software solution, which will ...