Regional businesses across the state are rapidly advancing their customer retention strategies, with nearly 200 ...

An increasing amount of Canadian companies are creating loyalty programs to retain customers and grow market share, and while each new program offers unique perks and benefits, consumers gravitate ...

Camaraderie with loyalists and an open arms policy to new recruits is key for wineries seeking to maintain healthy bottom ...

Christine Duffy, Carnival Cruise Line president, says lifetime perks no longer sustainable as passenger numbers soar.

Alaska Airlines just topped the charts for the 11th straight year, and its loyalty program leaves the competition behind.

Analysis of the best frequent flyer programs for Australian travellers has ranked Virgin Atlantic as number one based on the ...

Restaurant loyalty programs are increasingly popular, but they’re far from a silver bullet for driving traffic. Just ask ...

A loyalty program can incorporate modern solutions like gamification to keep the experience fresh and worth coming back to, or use personalization to custom-tailor the rewards and offers, as is ...

As loyalty programs get smarter, they also demand a bit more attention from travelers. It’s no longer enough to sign up and passively collect points, as the real value comes from knowing how and ...

Loyalty isn’t about how much credit someone uses. It’s about how often they engage with your brand—and how you respond.

Carnival Cruise Line is replacing its longtime loyalty program with Carnival Rewards, a flexible, points-based system launching in 2026.

Norwegian Cruise Line: The Latitudes Rewards Program begins with the Bronze tier at between one and 19 points, followed by Silver between 20 and 44, Gold between 45 and 74, and Platinum between 75 ...