AI is revolutionizing business writing and making communication faster, sharper, and more effective. Used wisely, AI can elevate your writing from passable to powerful. While I enjoy using AI to ...

My last article detailed the results of an experiment in using GenAI to write a variety of work-related messages. In general, I found that GenAI struggles with some of the same problems many of my ...

Most writers assume they write well. Yet most writers grapple with the reality of writing as a black box. That is, we know that writing works, but we’re a bit fuzzy on what makes readers grasp the ...