Every company, no matter the size, needs a robust communications platform. The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features at a ...

We are becoming less and less dependent on mobile networks. You can get a data signal almost everywhere that you can get a mobile signal and most of us are around WiFi most of the time anyway.

Level 3 Communications has expanded its suite of voice over IP offerings with a new toll-free calling service designed to help call center operators, service providers and others reduce their monthly ...

The best VoIP services offer easy-to-use and affordable VoIP services for small business owners. The best VoIP companies will guide small business owners through the process of owning and using a VoIP ...

Following up on the VoIP quality issues that we discussed in last week’s newsletter, this week we’d like to take a deeper dive into some of the possible problems that can make VoIP call quality ...

If calls aren’t crystal clear, it causes immediate problems. Here’s how to optimize your VoIP network and ensure perfect quality every time. You’ve got your Voice over Internet Protocol network up and ...

While choosing VoIP over landline phones is generally an easy decision for most companies, there are a few situations where your business may want to go with a landline or hybrid VoIP system. For a ...

When the call is free as with Skype, or cheap with Vonage, callers may accept slightly less call quality. But call center callers and agents need better quality. Calls using public VoIP services have ...

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