Last year, my team and I decided it was time to switch technology vendors. While this can be a stressful transition, we thought we had a solid plan in place. We started with a robust research process, ...

Fifteen years ago this month, U.S. broadcasters “cut the cord” on NTSC, shutting down analog TV and putting the finishing touches on a transition to digital that lasted more than a decade. Viewer ...

Buyer-weighted study finds benefits confusion, outreach failure, and fragmented payer workflows, not eligibility processing alone, are driving the greatest first-120-day transition risk; 20% of ...