Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. There are two reasons your customer service is unforgettable ...
As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...
Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...
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