In this round of testing, we set out to determine how well IP PBX vendors are making those extra management tasks easier to bear. We tested products from four vendors and found that in some areas – ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Continuing our tour of VoIP management tools, this week we look at HiPath Manager E from Siemens. This tool was augmented in our evaluation by the company’s Manager I application that separately ...

To understand the challenges in building an embedded IP-PBX we first needto take a look at a typical PC-based x86 Asterisk PBX. Figure 1: Block diagram of a typical PC based Asterisk PBX. In this case ...

While still very important, the phone system is now just one component of a UC solution. For years, the phone system, key system, PBX or IP-PBX, was the center of the enterprise communications ...

Voice over Internet protocol and public branch exchange systems -- VoIP and PBX, respectively -- are two ways of achieving the same end goal: to make and receive phone calls. Traditional PBX systems ...

For all the technology behind Voice over IP (VoIP), you'd expect that it would work on every network, but this unfortunately isn't the case. Network Address Translation (NAT) is a common practice used ...

Voice over Internet Protocol (VoIP) technology has been key in allowing individuals and organizations to make and manage audio and video calls using the Internet. Call center companies, businesses, ...

Before the internet, if you wanted business phone system features like call forwarding, hunt groups and voicemail for your business, you had to invest in an expensive, bulky PBX system. Plus, you had ...