You know that sinking feeling when you realize you've messed up and hurt someone you care about? We've all been there. The thing is, most people think apologizing is just about saying "I'm sorry," but ...

Everyone makes mistakes. That’s why a good apology is one of the most important tools in workplace communication. If you make a big mistake, consider the best way to apologize, whether to your boss, ...

You messed up; we all do it sometimes. Now it’s time to make it right. Whether it’s a careless comment to a loved one or a thoughtless action that leaves someone feeling hurt, the emotional aftermath ...

Love languages have become a popular way to define how you or your lover prefer to receive affection. Whether it’s through acts of service, gift-giving, words of affirmation or quality time, it’s a ...

A recent event in my community was a reminder that most companies (and people) don’t know how to apologize—and that has repercussions. A restaurant opened nearby with the aim of serving the vegan ...

“It was just completely unprofessional of me. I let my emotions get the better of me. I absolutely regret what I said back then. ... I wanted to apologize and make sure she knew she absolutely ...

Don’t minimise how she feels or tell her she’s being too sensitive. Make sure you know why she's upset and then acknowledge her feelings. Repeat what hurt her. An example is, “I know I did... to you, ...

Punctuality is often seen as a reflection of your reliability and commitment to your job. However, even the most dedicated professionals can find themselves running late on occasion. Whether it’s due ...

Put your money where your mouth is and set the mood for reconciliation. If you’ve done something that upset your boyfriend, the best thing you can do is own up to it and apologize genuinely, sincerely ...