When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

It says you ordered Norton antivirus protection for $171. Or it's a warning that your McAfee subscription will auto-renew at $499. It could also be a receipt for a $619 projector screen you bought at ...

SAN FRANCISCO (KGO) -- Whether you're locked out of your Facebook account or trying to rebook a flight, your instinct might be to call customer to fix your problem -- but as experts warn, the person ...

ProPublica is a nonprofit newsroom that investigates abuses of power. Sign up to receive our biggest stories as soon as they’re published. Last year ProPublica wrote about the world of work-at-home ...

When you need to track down a customer service number, the easiest thing to do is Google it. But easy isn’t necessarily safe when it comes to the Google business listings that appear in search results ...

I recently bought a shower/tub combo from Home Depot for a rental property. While I wanted it delivered, that would take four weeks, so I said I would come back later in the week to pick it up. The ...