It’s no surprise that healthcare consumerism and rising healthcare costs are impacting patient expectations. The need for price transparency, online product and provider information, added value for ...

As we step into 2024, the financial industry faces an array of challenges that demand a reevaluation of the way users interact with financial services. Users now expect more than just seamless ...

Recent trends show that around 15 percent of these bills will go uncollected by providers. There are a myriad of reasons for this – from general confusion about the payment process, to unnecessarily ...

According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to inefficient or ...

Americans say they have dealt with "financial FOMO," which is a fear of missing out on a financial opportunity or experience. This trend is high among certain age groups, like Gen Zers and Millennials ...

In an effort to give eighth-grade students a firsthand experience of managing finances in adulthood, Ohio State University Extension — Lorain County recently hosted the Real Money. Real World. program ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Healthcare leaders enter 2025 facing a host of pressing ...

79% of consumers find it important to have a complete digital experience when selecting a financial institution 39% of consumers plan on making financial and/or banking transactions such as opening a ...