An emergency dispatcher is under fire after allegedly disconnecting thousands of critical 911 calls. Senate blocks Trump-backed voter ID bill in bipartisan vote ‘Super’ El Nino is officially here: It ...

A 911 operator in Texas is facing charges after her surpervisors said she hung up on callers seeking help. Crenshanda Williams, who has left her job at the Houston Emergency Center 911, is charged ...

DENVER ‒ In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and ...

Add Yahoo as a preferred source to see more of our stories on Google. First responders in Los Angeles are struggling to answer 911 calls on time amid staffing shortages, and now operators are pleading ...