North Charleston will continue to use Citibot, a mobile service that allows residents to report issues to the city with a simple text message. The city launched its partnership with Citibot in July.

North Charleston residents now can get answers to such city-related questions through a new text message system called Citibot that launched Wednesday. “Every citizen is important to us, and we want ...

Williamsburg residents can now use Citibot on the city website to find answers to questions like when the next city council meeting is scheduled, how to schedule a bulk trash pickup, or other ...

Citibot empowers governments to deliver cohesive, accessible digital experiences to every resident - across Voice, Website Chat, Text, and social platforms - while dramatically reducing costs and ...

While government workers across the United States are still relying on telework, trying to maintain digital services and answer citizen questions remotely, South Carolina-based chatbot company Citibot ...

Charleston County is rolling out a new text-based service that allows residents to ask for help and services. Text “hello” to 843-800-4121 to start a conversation with Citibot, a service created by ...

CHARLESTON, S.C. and RESTON, Va., June 18, 2025 (GLOBE NEWSWIRE) -- Citibot, a leading provider of interactive chat solutions for Local Governments, and Carahsoft Technology Corp., The Trusted ...

At the 3CMA Annual Conference, Citibot CEO Bratton Riley unveiled Citibot Refresh — a groundbreaking AI-powered solution that makes it easier and faster for governments to keep their websites accurate ...