At Becker’s 12th Annual CEO + CFO Roundtable, Tessya Federico, director of healthcare partnerships at EliseAI, discussed the transformative potential of conversational AI for healthcare call centers.
A new study conducted at a North Carolina ambulatory surgery center shows nurses who call patients three business days prior to a scheduled surgery decreases the daily cancellation rate by 53 percent, ...
A healthcare professional is frustrated by patients and others who repeatedly call back after being sent to voicemail, ...
Dear Annie: You told a reader to call doctors by their last name until invited otherwise. Your writer had called the doctor by the first name on the first visit. Had she never been to a doctor before?
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