Get the latest federal technology news delivered to your inbox. Employees at Maximus call centers working on Centers for Medicare and Medicaid Services contracts, conducted a two-day strike this week ...

Local workers for the nation’s largest federal call center contractor announced a pledge to go on strike Tuesday morning. Roughly 200 of the company’s employees participated. They are demanding better ...

For many employers, 2023 has been a year of reckoning, as over 450,000 workers across the country have gone on strike for better wages and working conditions — and a few hundred more are joining the ...

Workers who handle calls about Medicare and Affordable Care Act health plans walked off the job in Louisiana, Mississippi, Kentucky and Virginia today, demanding better pay and a less stressful ...

Remote call center workers secured permission to seek early appellate review of a federal district judge’s novel ruling that limited which off-the-clock tasks count as part of their workday.

Workers at Maximus, an IT services contractor that operates call centers for the Centers for Medicare and Medicaid Services, went on strike Monday and Tuesday of this week. "We went on strike for a ...