Nicola Sladden said the scheme recently investigated a case in which a customer was unhappy with such a delay, and the consequences it caused. The customer asked the bank to transfer $500,000 so he ...

New Delhi: The Reserve Bank of India (RBI) to improve customer service and strengthen consumer protection in the financial sector announced a two-month nationwide grievance redressal campaign starting ...

[s ]Fewer people have complained of bank scams but those caught out have lost more money, while financial hardship complaints rose. Fewer people are complaining about bank scams but those who do get ...