A new study ranks Apple with the third top customer loyalty in tech, despite having the highest number of support and complaint-related searches than any other tech company at 1.2 million average ...

Apple has partnered with Best Buy to make it even easier for customers to obtain service and repairs. Nearly 1,000 Best Buy stores across the U.S. can now fix your Apple devices. They are offering ...

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Apple has made a bold move to target customers who are holding onto older devices. During the fourth quarter of 2024, Apple’s iPhone revenue dipped by almost 1% year-over-year, while its wearables, ...

Apple today is announcing a new way to shop for iPhones. The company is introducing a new service, “Shop with a Specialist,” that will offer customers in the U.S. a live video shopping experience ...

The Apple Card isn't the customer service standout it once was, with new data showing satisfaction slipping as consumers chase richer perks elsewhere. The 2025 study gave Apple Card a satisfaction ...