Airbnb is addressing concerns from customers complaining about the costs compared to hotels. The company was started in 2008, advertising itself with its original tagline as “a cheap, affordable ...

A post about an Airbnb guest's unusual welcome has gone viral on Reddit after they discovered a peculiar "complaints hotline" in their rental property. The post, shared by Reddit user u/Sharpie1965, ...

Airbnb complaints seem to be on the rise. From griping about cleaning fees to complaining about the impact on neighborhoods and real estate markets, it seems like everyone has an opinion of the ...

From noisy neighbors to dirty rooms, guests recently shared their most common Airbnb “complaints” on Reddit, where superfans discussed what makes the difference between a holiday horror story, a ...

Like many travel sites, Airbnb allows you to browse reviews before booking to help inform your decision. While many of these reviews can be generic, some occasionally flag safety concerns with the ...

A new study from The University of Manchester has revealed that bad reviews often push Airbnb hosts to change the way they position their properties, sometimes with surprising results. The research, ...

Airbnb will be launching the new tool next month. As of now, the company isn’t saying if the comments will be made public or of the rentals’ status will be affected if numerous complaints are lodged.

Earlier this year, if Airbnb users zoomed into New York City's Upper East Side neighborhood, they could spot three unusual listings. The listings weren't for luxe lofts or ritzy apartments in one of ...